RDRDIGITAL

Give your team a useful head start.

Put AI to work on a specific task: finding information, preparing a draft, or organizing incoming work. We connect it to the right material and build in the checks your team needs to stay in control.

For teams with repeatable information work and a clear way to judge a useful result.

Returns policy3 sourcesDraft replyHi Sam, you can return thejacket within 30 days for afull refund.1 Returns policy2 Order 1042JLJo reviewsbefore it is sentEditApprove
Illustrative conceptUseful context in. A reviewable draft out. Your team decides.

The best starting point is specific.

AI is easier to evaluate when it has a clear job and a clear boundary. We help choose a task where your team can recognize a good result and catch a bad one.

01

Find the relevant information

Help staff search approved knowledge and follow source references, with access based on what they are allowed to see.

02

Prepare a first draft

Summarize a document or suggest a response for a person to check, edit, and use.

03

Organize incoming work

Suggest a category or extract selected details from a request, with uncertain cases routed for review.

A head start your team can check.

A suggested answer is different from an approved action. We make that distinction visible in the product, so people know what came from AI and what still needs their judgment.

Relevant context
Use agreed sources and make supporting information available when it helps the reviewer.
A defined boundary
Limit the actions the assistant can take. Sensitive or consequential decisions need appropriate review.

Illustrative assistant · prewritten example

Customer asks

“Can I collect my order instead?”

Suggested reply

Collection is available for eligible orders. Share your order reference and our team can check whether yours can be changed.

Based on: sample collection policy

Waiting for a person to review

Your team checks the wording and policy before anything reaches the customer. The assistant cannot confirm an order change.

Give the pilot a clear pass-or-stop decision.

Pilot · 60 real enquiries12 awkward ones includedUsable drafts51 of 60Target 48Asked for help7 casesExpectedReview time2 minWas 6 minCost per draft€0.04In budgetDecision: continue to phase two
Illustrative pilot scorecard measured against agreed targets.
  1. 01

    Choose the sample

    Use representative tasks, including awkward and incomplete examples.

  2. 02

    Define a good result

    Agree acceptable output, review needs, and situations where the system should ask for help.

  3. 03

    Measure the whole job

    Include mistakes, corrections, review time, and provider costs before deciding what comes next.

Good questions.
Clear answers.

The details that help you decide whether this is the right next step for your business.

Do we need to train our own AI model?

Usually the first question is whether an existing model, connected to appropriate business information, can support the task. A custom model is a separate decision with different data, cost, and maintenance requirements.

Will AI always give the correct answer?

No. Outputs can be wrong or incomplete. We define acceptable behavior, test realistic examples, show supporting sources where useful, and keep human review or a fallback for work where mistakes matter.

What happens to our business data?

We review which information is necessary, who is allowed to access it, and the chosen provider's processing and retention terms. Sensitive data should not be connected until the access rules and handling requirements are agreed.

How do we know if the pilot is worth continuing?

We compare results against an agreed set of real tasks, including errors and review effort. Speed alone is not enough: the result must be useful, the workload manageable, and ongoing costs appropriate.

Start with
a conversation.

Bring one repetitive task and a few representative, non-sensitive examples. We will help you decide whether AI is suitable and what a focused pilot should prove.