Connected commerce4 min read
One stock record. Every place you sell.
What to agree before connecting your point of sale and online store, including available stock, returns, and failed updates.
Connected commerce
Practical perspectives on building, connecting, and investing in the software behind your business.
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5 articles
Connected commerce3 min read
Plan a B2B ordering portal around the buying account
Map company accounts, buyer permissions, agreed pricing, and order approval before designing a wholesale portal.
Connected commerce3 min read
Plan ecommerce measurement around decisions, not dashboards
Define the customer actions, transaction references, and checks needed to make ecommerce reporting useful to the business.
Connected commerce3 min read
Prepare your product catalog before an ecommerce import
Check product identities, variants, units, images, and overwrite behavior before importing a catalog into a new store.
Connected commerce3 min read
Returns, refunds, and stock are three separate decisions
Design a returns workflow that tracks the item, the customer's payment, and the stock decision without confusing their statuses.
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